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NEWS


LCTC Strategic Planning-The Results are In!!!

Feb 18, 2020

LCTC has initiated the development of a new five year strategic plan. The first stage of the process was to gather feedback from customers, stakeholders and partners. The feedback included perceptions of satisfaction with services and transactions and identification of improvement opportunities.

 

The results are in and a summary of the conclusions can be viewed here. The strategic planning development process is focused on using stakeholder feedback, measurement data, and innovation to develop focus areas for the agency over the next five years.

 

Teams of LCTC employees are working on developing the proposed action plans for implementation of the strategic plan. Questions about the plan can be directed to the Strategic Planning Team.